Legal

Terms & Conditions

Last updated: January 2026

These terms govern your use of this website and your purchase of digital products from The Zero Follower Series / FindTheCustomer.com ("we", "us"). By purchasing or using the site you accept them.

1. Products

We sell downloadable PDF ebooks and, through Barnes & Noble, paperback editions. Ebooks are delivered as an instant download link shown after payment and sent by email. Print editions are sold and fulfilled by Barnes & Noble under their own terms and policies.

2. Payments

Prices are in US dollars and processed by PayPal. You authorize us to charge the displayed amount. You are responsible for any applicable taxes in your jurisdiction.

3. Digital delivery

After successful payment, PayPal returns you to a download page and we email the same download link to your PayPal email address. Save your PDFs promptly. If a download fails, contact us with your order reference or PayPal receipt and we will re-deliver the files.

4. Refunds

Because ebooks are digital goods delivered instantly, all sales are final once the download link has been accessed — except where applicable law (for example, EU consumer law where you have not waived withdrawal rights by starting the download) requires otherwise. If a file is corrupted or you were charged in error, contact us and we will make it right.

5. License

Your purchase grants you a non-exclusive, non-transferable license for personal use. You may not resell, redistribute, share, or upload the files or your download links publicly. Each download is licensed to one reader.

6. Intellectual property

All content on this site and in the books — text, covers, diagrams, and design — is © 2026 Jane Kruger / FindTheCustomer.com. Platform names (Facebook, Instagram, TikTok, X, YouTube) are trademarks of their respective owners; the books are independent educational works, not affiliated with or endorsed by those companies.

7. No professional advice

Content is educational information about social-media platform mechanics. It is not financial, business, legal, or marketing-agency advice. See the Income Disclaimer.

8. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim related to a purchase is limited to the amount you paid for the product. We are not liable for indirect or consequential losses, including lost profits or lost data.

9. Acceptable use

You agree not to misuse the site, attempt to bypass payment, or scrape or republish its content.

10. Changes & contact

We may update these terms; the date above reflects the current version. Questions: via the contact address published on FindTheCustomer.com.